Expecting Rain
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Amazon.de sucks!!!
http://www.expectingrain.com/discussions/viewtopic.php?f=6&t=54016
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Author:  Maria [ Thu October 14th, 2010, 05:14 GMT ]
Post subject:  Amazon.de sucks!!!

WTF??
They sent me the Mono Set and the Bootleg series, but didn't sent me the Branseis although its in the order :(

Author:  Maria [ Thu October 14th, 2010, 09:59 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Update: The Brandeis CD dissappears completely fom my order! :x

Author:  stephenoxford [ Thu October 14th, 2010, 10:02 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Schweinhund.

Author:  Walter [ Thu October 14th, 2010, 10:06 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Quote:
Guten Tag,

Nach Auskunft des Verlags bzw. Herstellers
wird der folgende Titel leider nicht mehr aufgelegt:

Bob Dylan "Bob Dylan In Concert: Brandeis University 1963"

Dieser Artikel musste nun endgültig aus Ihrer Bestellung gestrichen werden.

Ihre Kreditkarte bzw. Ihr Bankkonto wird fuer diesen Artikel
selbstverstaendlich nicht belastet.

Bitte besuchen Sie die obigen Detailseiten, um diese Artikel eventuell bei anderen Anbietern zu finden.

Falls Sie das Produkt bei einem unserer Marketplace-Verkäufer bestellen möchten,
besuchen Sie bitte erneut die entsprechende Produktdetailseite und klicken Sie
auf "Alle Angebote" oder "Angebote erhältlich ab". Bitte beachten Sie, dass sich
die Versandbedingungen von Marketplace-Angeboten von den Versandbedingungen, die
für Amazon.de gelten, unterscheiden.

(Bitte antworten Sie nicht auf dieses Schreiben, da die E-Mail-Adresse nur zur Versendung,
nicht aber zum Empfang von E-Mails eingerichtet ist.)

Freundliche Grüße

Kundenservice Amazon.de



WTF.

First they sell it, and then they don't deliver it.

One word: fraud!

Author:  rwasser [ Thu October 14th, 2010, 10:09 GMT ]
Post subject:  Re: Amazon.de sucks!!!

I received the same message.

If this is true and they don't deliver the Brandeis CD this was the last time I ever purchased a single item from them.

Author:  Walter [ Thu October 14th, 2010, 10:13 GMT ]
Post subject:  Re: Amazon.de sucks!!!

^^ Indeed. I'm amazed a professional company like Amazon does this kind of things...

In any case, if it isn't delivered (and it probalby won't) I'll first complain with them, and if they refuse to send it, I'll file a complaint with my credit card company.
Moreover, I can't even cancel my order anymore, because it's 'packing'!

Luckily for me I ordered my Witmark album alsewhere, so I should still get my Brandeis album..

Author:  Maria [ Thu October 14th, 2010, 10:18 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Same with JPC.de. It is not possibel to get the disc from Germany??

Author:  rwasser [ Thu October 14th, 2010, 10:24 GMT ]
Post subject:  Re: Amazon.de sucks!!!

was it just a poor marketing trick from Sony?

Author:  Maria [ Thu October 14th, 2010, 10:26 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Thers still a bit hope! It's probably packaged with the Witmark

From searching for a gem
Image

But I don't believe it

Author:  rwasser [ Thu October 14th, 2010, 10:29 GMT ]
Post subject:  Re: Amazon.de sucks!!!

you mean it is sealed together with the witmark demos, so there there'll be no seperate item??

Author:  Maria [ Thu October 14th, 2010, 10:32 GMT ]
Post subject:  Re: Amazon.de sucks!!!

rwasser wrote:
you mean it is sealed together with the witmark demos, so there there'll be no seperate item??


I don't know, this picture is on searching for a gem.

Author:  bobhead [ Thu October 14th, 2010, 10:32 GMT ]
Post subject:  Re: Amazon.de sucks!!!

I just phoned with Amazon, only paltry excuses...

Author:  Maria [ Thu October 14th, 2010, 10:35 GMT ]
Post subject:  Re: Amazon.de sucks!!!

bobhead wrote:
I just phoned with Amazon, only paltry excuses...


I know, because the don't know anything!

Author:  Walter [ Thu October 14th, 2010, 10:35 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Maria wrote:
Thers still a bit hope! It's probably packaged with the Witmark

From searching for a gem
Image



From Amaz*n.de of from another seller?

And why do they wait until they're packing the orders, before telling their customers (or 'victims' would be a better word)? Afraid of cancellations?

Author:  rwasser [ Thu October 14th, 2010, 10:36 GMT ]
Post subject:  Re: Amazon.de sucks!!!

They simply don't care (and are completely clueless)

Author:  Maria [ Thu October 14th, 2010, 10:37 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Walter wrote:
From Amaz*n.de of from another seller?


You must aske the guy from this site!
http://www.searchingforagem.com/

Author:  huzelbrecht [ Thu October 14th, 2010, 10:38 GMT ]
Post subject:  Re: Amazon.de sucks!!!

I´m angry too! :?

In German we called it: verarscht.

I pre- order both: mono and bootleg series an than:

They write me via e- mail: We got technical problems- then, i get a voucher and must pre-order the Brandeis CD separately.

Amazon has stolen my time! A real time bandit!

A lot of angry fans und maybe they lost loyal costumers?

Was the CD limited so strong?

Or is the limit of a thousand pre-orders exceeded?


I´m very disappointed.


Would like to know who gets even one?

Author:  rwasser [ Thu October 14th, 2010, 10:41 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Maria wrote:
Walter wrote:
From Amaz*n.de of from another seller?


You must aske the guy from this site!
http://www.searchingforagem.com/


as the site-owner is not from Germany, why would he know at all?

Author:  Maria [ Thu October 14th, 2010, 10:43 GMT ]
Post subject:  Re: Amazon.de sucks!!!

rwasser wrote:
as the site-owner is not from Germany, why would he know at all?


The package from Sony will be everywhere the same

Author:  rwasser [ Thu October 14th, 2010, 10:44 GMT ]
Post subject:  Re: Amazon.de sucks!!!

a ray of hope

Author:  stephenoxford [ Thu October 14th, 2010, 10:54 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Use Badlands (UK)

Author:  Maria [ Thu October 14th, 2010, 10:56 GMT ]
Post subject:  Re: Amazon.de sucks!!!

stephenoxford wrote:
Use Badlands (UK)

Thanks but I don't want to by the mono set now.
And Amazon.UK?? I think that they will have the same problems. In Germany there are two shops which cancels the disc. Amazon and JPC.

Author:  Captain_Arab [ Thu October 14th, 2010, 11:13 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Oh i'm gonna illigally download the shit out of that bonus disc, x making it impossible for people to just go out & buy it.

Author:  Walter [ Thu October 14th, 2010, 16:23 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Anyone who speeks better German than I do? :oops:

Quote:
uten Tag,

wir haben eine wichtige Nachricht zu Ihrer aktuellen Bestellung.

Ihre Bestellung enthält diesen Titel:
===================================================

Bob Dylan In Concert: Brandeis University 1963

===================================================

Zu dieser CD hatten Sie im Zuge einer exklusiven Vorbesteller-Aktion kostenlos die Bonus-CD „Bob Dylan In Concert: Brandeis University 1963“ bestellen können.

Leider wurde aufgrund eines Fehlers die Bonus-CD „Bob Dylan In Concert: Brandeis University 1963“ kurzfristig aus unserem Angebot genommen und versehentlich aus Ihrer Bestellung gelöscht.

Wir möchten selbstverständlich, dass Sie weiterhin in den Genuss dieses Angebots kommen.
Sie erhalten daher als Wiedergutmachung von uns einen Gutschein, mit dem Sie die Bonus-CD kostenlos nachbestellen können:

Bitte haben Sie noch etwas Geduld – wir warten momentan auf eine Nachlieferung des Herstellers, rechnen aber damit, Ihnen den Artikel bis 20. Oktober liefern zu können.

Wir bitten Sie nochmals um Entschuldigung für diesen Fehler und danken für Ihr Verständnis.

(Dies ist eine automatisch versendete E-Mail. Bitte antworten Sie nicht auf dieses Schreiben, da die E-Mail-Adresse nur zum Versenden, nicht aber zum Empfang von E-Mails eingerichtet ist.)

Freundliche Grüße

Kundenservice Amazon.de


The cd was accidently deleted, and now I get to order it again (with a gift voucher so it's free)?

Author:  Maria [ Thu October 14th, 2010, 16:39 GMT ]
Post subject:  Re: Amazon.de sucks!!!

Walter wrote:
Anyone who speeks better German than I do? :oops:

The cd was accidently deleted, and now I get to order it again (with a gift voucher so it's free)?



Exactly, but I have to pay € 0,17 for the disc? I don't know why! I hope it's true and I get the Brandeis.

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